What are the check-in and check-out times at Playacar Palace?
Check-in is at 15:00, and check-out is at 12:00.
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Playacar Palace, Playa del Carmen
392US$
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Key details
About Resort
Fraccionamiento Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
- Near the beach
Perfect
8.4
8.7
4.9
4.2
Loved by guests
"Every restaurant was top notch, in fact my husband and I agreed that our restaurant experiences here were among the best of ANY resort we've ever been to."
"Food was far beyond what we have come to expect at an all-inclusive."
Playacar Palace, a 5-star Playa del Carmen hotel with an 8.3/10 rating on Booking.com, features an
Rooms & Amenities
The 208 rooms at Playacar Palace feature amenities such as
Dining & Nearby Options
Dining at Playacar Palace includes access to a selection of restaurants featuring international cuisines. Guests can enjoy room service
Leisure & Activities
Leisure facilities at the hotel include
Services & Local Area
Services include a
Must-do experiences
- Visit the ancient ruins at Tulum for breathtaking ocean views.
- Try the cochinita pibil at El Fogon for authentic Yucatecan flavors.
- Explore the vibrant Playa del Carmen markets for unique crafts.
- Spend a day at Xcaret Park for eco-archaeological adventures.
- Enjoy a quiet afternoon at the Cenote Chaak Tun, a hidden gem.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Deluxe Honeymoon Suite Ocean View King Size Bed
2 persons
48 m²
1 King-size bed
Ocean view
Shower
Coffee machine
room details
Superior Walk Out Suite Ocean Front Kids & Teens
2 persons
48 m²
1 King-size bed
Shower
Coffee machine
room details
Superior Deluxe Ocean View Kids & Teens
2 persons
48 m²
1 King-size bed
Ocean view
Shower
Coffee machine
room details
Superior Governor Suite Ocean View King Size Bed
2 persons
67 m²
1 King-size bed
Ocean view
Shower
Coffee machine
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Diving
- Billiard tables
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Board games
- Children's menu
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Entertainment
- Sun terrace
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Jacuzzi
- Pedicure
- Manicure
- Beauty treatment
- Massage
- Open-air bath
- Public Bath
- Make up services
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
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Dining Onsite
Playacar Palace offers a rich tapestry of dining options that celebrate global flavors while catering to diverse dietary needs. Whether the sun rises over breakfast at Cafe del Mar or sets with a delicious sushi experience at Momo, culinary delights await at every turn.
CAFE DEL MAR
International
Ambiance
Bright and welcoming, perfect for casual meals with stunning views.
Key Offerings
Indulge in a variety of vegetarian, vegan, gluten-free, and dairy-free options from breakfast through dinner, with a selection of global dishes.
Reservation
No
07:00 - 11:30 for breakfast and 18:00 - 23:00 for dinner.
BOCCELI
Italian
Ambiance
Cozy and intimate, creating the perfect spot for a romantic dinner.
Key Offerings
Relish delectable Italian dishes crafted with passion and flair, served in a setting ideal for evening meals.
Reservation
Recommended
18:00 - 23:00 for dinner.
MOMO
Sushi and Asian
Ambiance
Modern and sleek, perfect for sushi aficionados and lovers of Asian flavors.
Key Offerings
Dive into an array of sushi rolls and Asian-inspired dishes, served in a vibrant atmosphere.
Reservation
Recommended
18:00 - 23:00 for dinner.
CIELO BAR
Cocktail lounge
Ambiance
Chic and relaxed, ideal for unwinding with a cocktail or two.
Key Offerings
Enjoy a wide selection of cocktails in a laid-back environment from late morning until early hours.
Reservation
No
10:00 - 01:00 for cocktail hour.
AQUA BAR
Poolside lounge
Ambiance
Casual and refreshing, situated beside the pool for a fun experience.
Key Offerings
Sip light refreshments and signature cocktails while lounging by the water.
Reservation
No
11:00 - 18:00.
LUNA LOUNGE
Cocktail lounge
Ambiance
Stylish and inviting, perfect for late-night gatherings under the stars.
Key Offerings
Enjoy a selection of cocktails with vegetarian, vegan, gluten-free, and dairy-free options available.
Reservation
No
18:00 - 01:00 for cocktail hour.
Location
Fraccionamiento Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Fraccionamiento Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Quinta Avenida
950 m
Mall
Quinta Alegria Shopping Mall
1.4
km
Museum
Museo Frida Kahlo Playa Del Carmen
860 m
Landmark
Gaston Charo Art Gallery Playa del Carmen
670 m
Museum
3D Museum of Wonders
1.4
km
Church
Nuestra Senora del Carmen Catholic Church
1.3
km
Night club
Coco Bongo
1.4
km
Landmark
Corazon de Mexico
990 m
Landmark
Arte en Playa
1.2
km
Landmark
Ambarte
1.3
km
Beach
Playacar
1.4
km
Gallery
Riviera Art Gallery
1.4
km
Aquarium
Aquarium Beach
1.2
km
Landmark
Cenote Carwash
1.4
km
Landmark
Bel Air Animal Park
1.4
km
Night club
Club 01
720 m
Nearby
Zona Arqueologica Playa del Carmen
300 m
Av. Benito Juárez
Los Fundadores Park
430 m
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
270 m
5ta Avenida
Galeria de Arte 5ta Avenida
430 m
5th Avenue 4th and 6th Streets
Sun Jaguar
510 m
Mall
Paseo del Carmen Shopping Mall
140 m
Spa Centre
Ferry Cozumel
220 m
Mall
Plaza Antigua
150 m
Av Benito Juárez 251
Portal Maya
440 m
Beach
INTI Beach
570 m
15 Avenida Nte
Parque, Portal Maya
420 m
Amusement Park
Skydive Playa
340 m
Playacar
Xaman Ha Ruins
300 m
Shopping Area
Centro Playa del Carmen
250 m
Restaurants
Los Rancheros Mole
290 m
Calle 1ra. Sur entre
Sushi-Itto
210 m
Plaza Paseo de Carmen
Viva Margarita Bar
220 m
Av 10 Nte Con 1ra Sur Paseo del Carmen Mall Shop
Los Aguachiles Av. 10
180 m
Av. 10 Plaza Paraiso
El Bodegon Criollo
180 m
Calle 3bis Sur esquina Avenida 10
HC de Monterrey at Calle 1
420 m
Calle 1 Between Aves. 20 and 25
Los Chilakiles
250 m
Av. 10 Entre Calle 8 y Calle 10 Mercado Paseo Del Carmen
La Coronela Playa
350 m
1st Stree South Between 5th & 10th Av 1rs Stree South Between 5th & 10th Avenue
Explore Playa del Carmen
Explore Playacar
Zona Arqueologica Playa del Carmen
5 minutes walking
Ancient Mayan ruins with impressive architecture and history. Great for a quick educational visit.
Los Fundadores Park
6 minutes walking
Scenic park featuring a seaside promenade, cultural events, and the iconic Portal Maya sculpture.
Museo Frida Kahlo Playa Del Carmen
11 minutes walking
A vibrant museum dedicated to the life and works of Frida Kahlo. Special exhibitions are often hosted.
3D Museum of Wonders
17 minutes walking
Interactive 3D art museum with optical illusions. Perfect for fun photos and creative experiences.
Sushi-Itto
3 minutes walking
Contemporary sushi spot known for fresh rolls and a vibrant atmosphere. Vegetarian options available.
Los Rancheros Mole
4 minutes walking
Casual dining featuring authentic Mexican mole dishes. A must-try for local flavors.
Viva Margarita Bar
3 minutes walking
Lively bar serving delicious margaritas and casual fare, perfect for unwinding after a day of exploration.
Coco Bongo
17 minutes walking
Famed nightclub known for vibrant performances and music. Great for a lively night out.
Corazon de Mexico
15 minutes walking
An entertainment venue featuring live music and local culture, suitable for all ages.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Leo
United Kingdom,
February
2025
7.8/10
I had a phenomenal stay at the resort, with beautiful surroundings and a truly welcoming vibe from the staff. The rooms were immaculate, offering a very comfortable stay, while the dining options were generally good, although I wished there were a bit more variety. The staff's attentiveness really stood out, making my experience enjoyable from start to finish. However, some maintenance issues in the rooms did detract from the overall experience.
Rooms
7.0
The room was very clean and comfortable, though I encountered a few maintenance issues like a running toilet and some chipped fixtures.
Service
9.0
From the moment I arrived, the staff was incredibly attentive, providing fantastic service throughout my stay.
Location
8.0
The resort's location is lovely, with easy access to nearby attractions and a beautiful beach.
Dining
7.0
The food was generally excellent, particularly at the cafe and restaurants, though I'd like to see more diverse options.
Facilities
8.0
The pool area was well-kept, and the amenities were nice, contributing to a pleasant atmosphere.
Michael
United Kingdom,
November
2024
9.4/10
My stay at the Playacar Palace was absolutely incredible! The service from staff members like Gaby, Isabel, and Porfirio made us feel truly special throughout our holiday. The location is perfect for exploring, as it's conveniently close to Fifth Avenue. Although the buffet could have offered a bit more variety, the food quality was excellent. Overall, it was a fantastic experience with some minor areas for improvement.
Rooms
10.0
We had a partial ocean view room that was very clean and well-appointed, making it perfect for our stay.
Service
10.0
The service was exceptional, with staff being extremely pleasant and helpful. Gaby and Isabel stood out with their attentiveness, making us feel like valued guests.
Location
10.0
The location is fantastic, right next to Fifth Avenue, making it easy to explore local shops and restaurants.
Dining
8.0
Dining was enjoyable, with some standout meals, but I wish there had been a bit more variety in the buffet offerings.
Facilities
9.0
The facilities were well-maintained, including the pool and spa areas, contributing to a relaxing atmosphere.
Lily
United Kingdom,
November
2024
9.4/10
We had an exceptional stay at Playacar Palace, where everything from the room to the staff made us feel like VIPs. The location is perfect, just a stroll away from Playa del Carmen, and the beach is beautiful. The service was outstanding, especially with staff going above and beyond to accommodate our needs. However, there were some minor concerns with limited dining variety during our week-long stay.
Rooms
10.0
The rooms were clean and very comfortable, featuring good quality linens and a nice balcony.
Service
10.0
The staff were incredibly attentive and welcoming, making our experience truly special.
Location
10.0
The hotel is conveniently located close to Playa del Carmen and right next to the beach, making it easy to explore.
Dining
8.0
While the meals were great with many delicious options, I would have loved to see a bit more variety throughout the week.
Facilities
9.0
The pool and beach areas were clean and enjoyable, providing a great space to relax.
Logan
United Kingdom,
November
2024
8.8/10
Our stay at Playacar Palace was absolutely delightful! With clean and spacious rooms that offered beautiful ocean views, we really felt at home. The staff provided exceptional service, constantly ensuring our needs were met. While the dining options were good, they could use a bit more variety to elevate the experience. The location was perfect, allowing us easy access to lively downtown Playa del Carmen and the serene beach. Overall, a wonderful and relaxing getaway with a few minor areas for improvement.
Rooms
8.0
The rooms were spacious and clean, with stunning ocean views, although the jetted tub's placement felt slightly awkward near the balcony door.
Service
10.0
Service was outstanding, with Dionicio and Edgar providing prompt coffee and drinks while the staff genuinely cared about making our stay memorable.
Location
10.0
The location was fantastic, just a short walk to the ferry to Cozumel and lively Fifth Avenue, making it super convenient for exploring.
Dining
7.0
Dining was enjoyable with tasty options, but more variety throughout the week would be appreciated.
Facilities
9.0
The pool area was well-maintained and a great spot to relax, complete with attentive poolside service.
Riley
United Kingdom,
September
2024
9.2/10
My stay at Playacar Palace was absolutely delightful! The resort has a warm, welcoming vibe with excellent service that made us feel special. Not only were the rooms modern and comfortable, but the pool area was also inviting and well-kept. The dining experience was generally great, although there were a few dishes that didn't wow us. Overall, it's a fantastic value for the quality of service and amenities provided.
Rooms
9.0
The rooms were modern, well-furnished, and stocked daily. They were clean and comfortable, though I found the jetted tub's placement a bit awkward.
Service
10.0
The service was outstanding, with staff members going out of their way to ensure our comfort and satisfaction. Edar kept our drinks perfectly filled!
Location
10.0
The location was brilliant, just a short walk to the ferry for Cozumel and very close to Fifth Avenue, making it convenient for shopping and sightseeing.
Dining
8.0
Dining was enjoyable with excellent options across different restaurants. However, a few meals didn't meet the high expectations set by others.
Facilities
9.0
The facilities were well-maintained, especially the pool area, which was perfect for relaxation. There are plenty of amenities to keep guests entertained.
Outstanding service
Awkward tub placement
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Playacar Palace guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese
Number of floors:
5
Number of rooms:
208
Former name
Playacar Palace Wyndham Grand Resort
FAQs
About Playacar Palace
How far is Playacar Palace from Aeropuerto de Playa del Carmen?
The hotel is located just 0.3 km from Aeropuerto de Playa del Carmen.
What dining options are available at Playacar Palace?
The hotel features an à la carte restaurant serving international dishes and Italian options.
What amenities are provided in the rooms at Playacar Palace?
Rooms include a flat-screen LCD TV, complimentary Wi-Fi, a minibar, and a coffeemaker.
Are there spa services available at Playacar Palace?
The on-site spa offers a range of services including massage, beauty treatments, and a hot tub.
Is there parking available at Playacar Palace?
Private parking is available on-site for free, with no reservation needed.
What recreational facilities does Playacar Palace offer?
The hotel features an outdoor swimming pool, a fitness centre, and a children's playground.
What nearby attractions can guests visit from Playacar Palace?
Nearby attractions include Los Fundadores Park (0.5 km) and the Church of Guadalupe (1 km).
What languages do the staff at Playacar Palace speak?
The staff at the hotel speaks English and Spanish.
Is there a kids' club at Playacar Palace?
Yes, the hotel includes a kids' club for children's entertainment.
Does Playacar Palace have a beach access?
The hotel offers direct access to the beach for guests.
What are the dining options available nearby Playacar Palace?
Nearby dining options include El Tenedor, Rolandi's Pizzeria, and La Bonne Assiette, all located within 0.5 km.
Can guests enjoy any entertainment at Playacar Palace?
The hotel provides nightly entertainment for guests.
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